Customer Support and Service

As a specialised supplier of laser projection systems in the precast concrete industry, mecoon Lasertec offers you specialist support. We support you with technical problems as well as with adaptations of interfaces and data connections to master computer and CAD systems.

The support takes place both before and during plant construction, as well as during operation.

Quick Overview Of Our Services

+ 24h-service on spare parts
+ projectors by the way of exchange (no down time)
+ remote maintenance and remote diagnosis equipped as standard
+ fast and uncomplicated diagnostic inspection
+ service contracts at a flat rate by request

TEAMVIEWER

Remote Service

For our remote servicing a specific software-tool is required.
Click to download